PME-T will at all times strive for 100% customer satisfaction! If there is a problem with your order or our service please review the following.

Course Cancellation:

If for any reason a customer needs to cancel a program, they must contact PME-T in writing by e-mail or mail. In this case, cancellation charges will apply as defined in the PMET terms and conditions (pdf file). "No shows" will result in full liability for the entire course price. E-Learning courses are paid by credit card through online reservation.

In the event PME-T discontinues a PME-T service prior to completion of the enrollment period, a pro-rated refund will be provided based on actual fees paid. PMET reserves the right to cancel, postpone or re-schedule courses due to low enrollments or unforeseen circumstances. Should this occur a full refund will be provided.